Privacy Policy

Effective Date: January 1st, 2025
Organization Name: Glorious Gloria
Organization Address: Hamilton Ontario, Canada
Contact Email: info@gloriousgloria.ca
Website: https://www.gloriousgloria.ca

1. Introduction

Glorious Gloria (“we,” “us,” or “our”) is committed to protecting the privacy of our visitors, donors, and program participants in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our programs.

2. Collection of Personal Information

We collect personal information in the following ways:

  1. Donors
    • When you donate, we may collect your name, contact information, and payment details (processed by a secure third-party payment processor).
  2. Program Participants and Interested Individuals
    • When you sign up or express interest in our programs, we collect your name, email address, and other relevant details you provide.
  3. Communication with Us
    • If you contact us via email or other communication channels, we collect the information you provide so we can respond to your inquiries.

3. Use of Personal Information

We use your personal information for the following purposes:

  • Donor Relations and Receipting
    • To process donations, issue receipts, and maintain donor records.
  • Program Information and Updates
    • To keep you informed about our programs, including upcoming events, changes, or updates relevant to your interests.
  • Communications
    • To respond to your inquiries and provide requested information or support.
  • Website Functionality
    • To improve our website’s functionality, content, and user experience.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Third-Party Services and Payment Processing

  1. Square (Payment Processing)
    • We use Square to process your donations securely. While we receive confirmation of your donation and associated contact information, we do not store your full payment details on our servers.
  2. Brevo (Email Marketing)
    • We use Brevo to manage our mailing list and send emails. If you opt in to receive our newsletters or program updates, your email address will be stored securely by Brevo, which handles unsubscribes and opt-outs in compliance with applicable laws and regulations.
  3. Google Analytics and Other Tracking Tools
    • We use Google Analytics and potentially other analytics tools to understand how visitors interact with our website. These tools collect information such as your IP address, browser type, and pages visited. This data helps us improve our site and content.

5. Cookies and Similar Technologies

Our website may use cookies or similar technologies to collect information about your browsing activities:

  • Functionality Cookies: To remember your preferences and improve user experience.
  • Analytics Cookies: To analyze site traffic and usage patterns.

You can choose to disable cookies through your browser settings, although some features of our site may not function properly if cookies are disabled.

6. Data Retention

We currently do not have a predetermined data retention schedule. However, we only keep your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. If you wish to have your data removed or request details about how long your information is kept, please contact us at [Insert Contact Email Address].

7. Data Security and Breach Notification

We have implemented reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, theft, or loss, including:

  • Secure Sockets Layer (SSL) certificates to encrypt your data during transmission.
  • Restricted access to personal information stored on our servers.

If we become aware of a data breach that affects your personal information, we will notify you via email and take all reasonable steps to mitigate the potential damage, in accordance with applicable laws.

8. Disclosure of Personal Information

We do not disclose your personal information to third parties unless:

  • Required by law, court order, or governmental regulation.
  • Necessary to protect our rights, property, or the safety of our staff and visitors.

No other sharing or sale of personal data occurs.

9. Your Rights and Choices

  • Access and Correction: You have the right to request access to the personal information we hold about you. You may also request corrections if any of your information is inaccurate or outdated.
  • Email Preferences: You can unsubscribe from our emails by following the opt-out instructions provided in each communication or by contacting us directly.

To exercise these rights, please contact us at [Insert Contact Email Address].

10. Children’s Privacy

Our website and services are not directed to individuals under 13 years of age, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

11. External Links

Our website may contain links to external sites operated by third parties. We are not responsible for the content or privacy practices of such sites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time. When changes are made, we will post the revised policy on our website and update the “Effective Date” at the top. Your continued use of our website after any changes indicates your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or comments about this Privacy Policy or our data practices, please contact us at:

Glorious Gloria
Hamilton, Ontario, Canada
info@gloriousgloria.ca